Last Updated: January 2026

C17's Privacy Policy — Every piece of your data is a trust we take seriously

C17 believes your personal data belongs to you. We never sell it, never share it without your permission, and store it with the highest level of technical security. This policy is written in plain language — so you always know where you stand.

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256-Bit SSL Encryption
All Data Fully Encrypted
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Never Sold to Third Parties
Your Data Is Never Sold
GDPR-Compliant Policy
International Standards Followed
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Encrypted Servers
ISO 27001
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Not Third Parties
Not Shared
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Right to Erasure
Right to Erasure
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Transparent Policy
Available in Bengali
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Notification of Changes
Advance Notice Given

How c17 Protects Your Data

6 Key Pillars of Our Privacy Policy

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Maximum Encryption

Every transaction and piece of personal information on c17 is protected by 256-bit AES SSL encryption — the same level of security used in international banking.

AES-256 Encryption
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No Selling of Data

C17 never sells your personal information to any third party — not to advertisers, data brokers, or any other company.

No Data Selling
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Right to Erasure

You may request the deletion of your data stored on c17 at any time. Under GDPR, this is your legal right.

Right to Erasure
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Full Transparency

What we collect, why we collect it, and how we use it — everything is laid out clearly in this policy. No hidden surprises.

Fully Transparent
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Minimal Data Collection

C17 only collects information that is strictly necessary to provide our services. We never ask for data we do not need.

Data Minimization
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Immediate Breach Notification

In the event of a security breach, c17 will notify affected members within 72 hours as required by law and take immediate action.

Instant Notifications

How Your Data Flows

Protection from Collection to Use — Full Transparency at Every Step

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Collection
At Registration
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Encryption
256-bit SSL
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Retention
Secure Servers
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Usage
For Services Only
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Monitoring
24×7 Monitoring
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Deletion
At Your Request
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Section 01

What information do we collect?

C17 only collects the information needed to deliver the best experience to you. We never request unnecessary data. Below is a list of what we collect.

Data TypeDescriptionRequirements
Identity InformationName, date of birth, national ID numberKYC Verification
Contact InformationMobile number, email addressAccount Verification
Financial InformationBKash/Nagad number, bank details (for withdrawals)Payment Processing
Device InformationIP address, browser type, device typeSecurity Verification
Usage InformationLogin time, betting history, preferred gamesService Improvement

We never collect your religion, political views, ethnic identity, or health information under any circumstances.

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Section 02

How Is Data Collected?

C17 collects information in several ways. It is our responsibility to keep you informed about each of these methods.

  • Directly Provided Information: Information you provide directly during registration, KYC document uploads, support chat, or other communications.
  • Automatically Collected Data: While you browse c17, device and usage information is collected via cookies and web logs.
  • Transaction Information: Relevant transaction details are received from payment gateways during deposits and withdrawals.
  • Verification Services: Third-party verification services may be used during the KYC process; however, your data remains on our servers.

Nothing Without Your Consent: c17 obtains your consent before collecting any data. By registering, you agree to this privacy policy — and you have the right to withdraw that consent at any time.

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Section 03

Why Is Your Information Used?

C17 uses your data only for specific and lawful purposes. Each purpose is detailed below.

  • Account Management: For creating, verifying, and managing your account.
  • Payment Processing: To ensure deposits are received and winnings are sent to the right person.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Service Improvement: Your usage patterns are analysed to enhance and personalise your experience.
  • Contact: For important notifications, promotional updates, and support services.
  • Legal Obligations: To meet the requirements of international licensing and regulatory authorities.

If you prefer not to receive promotional emails or SMS, you can easily opt out from your account settings.

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Section 04

Data Storage & Security Practices

C17 applies the highest industry standards to protect your data. Our security framework operates across multiple layers of protection.

  • All data is stored and transmitted using 256-bit AES encryption.
  • Server access is restricted and secured with multi-factor authentication.
  • Our AI-powered system monitors for unusual activity 24×7.
  • Regular security audits and penetration testing are conducted.
  • Data backups are stored on geographically separate servers — no risk of loss due to unforeseen incidents.

How Long Your Data Is Retained: Data for active accounts is kept for as long as the account remains open. Upon account closure, certain data may be retained for up to 5 years as required by law, after which it is permanently deleted.

In the event of any system breach, c17 will notify affected members with a detailed alert within 72 hours.

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Section 05

Data Sharing Policy — What is shared, and with whom?

C17 is extremely careful about sharing your information with any third party. Below is a clear outline of when and with whom limited data may be shared.

RecipientsWhat Data We ShareWhy
Payment Gateway (bKash/Nagad)Transaction amount and mobile numberTo process payments
KYC Verification AgencyName, NID NumberTo verify identity
Regulatory AuthorityRequired Information (If Mandated)Legal Obligations

What Is Never Shared: Your complete financial details, account password, betting history, and any other sensitive information are never shared with any third party.

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Section 06

Cookies Policy

Cookies are small text files stored in your browser. c17 uses cookies to enhance your experience and keep the platform secure.

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Section 07

Your Privacy Rights

Every c17 member holds the rights listed below. Contact our support team at any time to exercise these rights.

  • Right to Know: You can find out exactly what information c17 holds about you.
  • Right to Rectification: You can request corrections to any inaccurate information.
  • Right to Erasure: Upon account closure, you may request that your data be deleted.
  • Right to Restrict Processing: You can object to certain types of data processing.
  • Right to Portability: You can request a copy of your data in a portable format.
  • Right to Withdraw Consent: You may withdraw your consent to data processing at any time.

To exercise any of these rights, email support@c17.im or reach us via live chat. We will respond within 30 days.

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Section 08

Protection of Minors' Data

C17 strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect any data from minors.

  • Date of birth is verified at the time of registration.
  • Age is verified through the KYC process.
  • If we become aware that a minor holds an account, it will be closed immediately and all collected data will be deleted.
  • If parents have concerns, they can reach us at support@c17.im.
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Section 09

About Third-Party Services

C17 uses third-party services for specific functions — such as payment gateways and KYC verification. These services maintain their own privacy policies.

  • C17 works exclusively with trusted and established service providers.
  • Any data shared with third parties is strictly limited to designated purposes; using it for their own ends is prohibited.
  • A Non-Disclosure Agreement (NDA) is in place with every third-party service provider.

If you navigate from a c17 page to a third-party website, that site's own privacy policy will apply. c17 is not responsible for third-party websites.

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Section 10

Privacy Policy Updates

C17 may update this privacy policy as needed. We notify members before making any significant changes.

  • Minor changes (spelling corrections, clarifications) take effect immediately.
  • For major changes, you will be notified at least 7 days in advance via email or SMS.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

Current version of this policy: v3.2 — January 2026. Next Review: July 2026

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Section 11

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach us through the contact channels below.

  • Email: support@c17.im — For privacy-related requests, please write "Privacy Request" in the subject line.
  • Live Chat: 24×7 live chat support is available on the c17 website.
  • Help Center: Our Help CenterDetailed guidelines are available at.

We aim to respond to all privacy-related requests within 30 days. Urgent security matters are typically addressed within 24–48 hours.

Your 6 Privacy Rights at c17

Contact our support team at any time to exercise any of these rights

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Right to Know

You can find out what information c17 holds about you at any time.

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Right to Rectification

You may request corrections to any inaccurate information at any time.

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Right to Erasure

You may request the permanent deletion of all your data.

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Right to Restrict Processing

You may request that the processing of certain data be limited.

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Right to Portability

You have the right to request a portable copy of your data.

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Right to Withdraw Consent

You may withdraw your consent to data processing at any time.

Your data is safe — join c17 today!

Satisfied after reading our Privacy Policy? Your data is protected to the highest standard at c17. Register for free today and enjoy a safe gaming experience.

Data Is Never Sold
256-bit SSL
Strictly Confidential
GDPR Compliant
24×7 Support

For users 18+ only. Please play responsibly.

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